Privacy Policy

BEOVEA ("BEOVEA," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and otherwise process personal information in connection with mybeovea.com, our customer service communications, and any other online services or interactions that link to this Privacy Policy (collectively, the "Services").

Our Services are intended for the U.S. market. We currently sell and ship only within the United States.

By accessing or using the Services, you acknowledge the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the Services.

We collect personal information depending on how you interact with our Services. In some cases, we need certain information to provide products or services to you. If you do not provide that information, or if you later ask us to delete it, we may not be able to provide some or all of the Services.

Information You Provide Directly to Us

We may collect information you provide directly to us, including when you:

place an order

contact customer support

subscribe to marketing emails or newsletters

submit a review, testimonial, or feedback

participate in a promotion, giveaway, survey, or other campaign

otherwise communicate with us

This information may include:

Contact Information: such as your name, email address, phone number, billing address, and shipping address

Order Information: such as products purchased, order history, and transaction details

Payment Information: such as payment method details needed to complete your purchase; payment card information may be collected and processed by our payment processors, and we may receive limited transaction details from them

Customer Support Information: such as the contents of your messages, attachments, and any information you provide when requesting assistance

Marketing Preferences: such as your email subscription status and promotional preferences

Information We Collect Automatically

When you use our Website, we and our service providers may automatically collect certain information using cookies, pixels, web beacons, log files, and similar technologies. This may include:

IP address

browser type and device type

operating system

approximate location based on IP address

referring pages, exit pages, and page views

browsing behavior and interactions with our Website

search terms, products viewed, and cart activity

dates, times, and duration of visits

Information from Other Sources

We may receive information from third parties, such as:

e-commerce platform providers

payment processors

shipping and fulfillment providers

analytics providers

advertising and social media partners

fraud prevention and security providers

We may combine information from different sources where permitted by law.

We may use personal information for the following purposes:

To Provide Our Services: process payments, fulfill orders, arrange shipping, manage returns and warranty requests, and provide customer support

To Communicate with You: send order confirmations, shipping updates, service messages, and responses to your questions or requests

To Improve Our Website and Services: analyze usage trends, troubleshoot issues, improve functionality, and develop products and content

To Personalize Marketing: send newsletters, promotional emails, and product recommendations, subject to applicable law and your preferences

To Support Advertising and Analytics: measure campaign performance, understand customer interests, and improve marketing effectiveness

To Maintain Security and Prevent Fraud: detect, investigate, and prevent fraud, unauthorized access, and other misuse

To Comply with Legal Obligations: comply with applicable law, enforce our terms, and protect our rights, users, and business

We may disclose personal information in the following circumstances:

Service Providers: We may share information with vendors and service providers that help us operate our business and provide the Services, such as website hosting, e-commerce platform providers, payment processors, fraud prevention providers, customer support tools, shipping carriers, and fulfillment providers.

Analytics and Advertising Partners: We may share information with analytics providers and advertising partners to measure traffic, understand customer behavior, and support advertising and remarketing activities.

Professional Advisors and Legal Compliance: We may disclose information to lawyers, auditors, insurers, regulators, law enforcement, courts, or other parties when necessary to comply with law, respond to lawful requests, enforce our policies, or protect rights, safety, and property.

Business Transfers: We may transfer information in connection with an actual or proposed merger, acquisition, financing, sale of assets, bankruptcy, or similar transaction.

With Your Direction or Consent: We may disclose information where you direct us to do so or otherwise consent.

We use cookies and similar technologies to operate and improve our Website.

These technologies may be used for:

Essential Functions: such as keeping items in your cart, enabling checkout, and maintaining site functionality

Performance and Analytics: such as understanding traffic, usage, and site performance

Advertising and Marketing: such as measuring campaign performance and delivering more relevant ads

Most browsers allow you to manage cookies through browser settings. Blocking or disabling cookies may affect certain Website functions.

Marketing Emails

You may opt out of marketing emails at any time by clicking the unsubscribe link in the email. Even if you opt out of marketing emails, we may still send you non-promotional messages, such as order confirmations, shipping notifications, and customer service communications.

Cookies and Advertising Choices

You can manage certain cookie preferences through your browser settings and, where available, any cookie controls presented on our Website.

We do not sell personal information for monetary compensation. However, like many e-commerce businesses, we may use third-party analytics and advertising tools that could be considered a "sale," "sharing," or "targeted advertising" under certain U.S. state privacy laws.

Residents of certain U.S. states may have the right to opt out of these activities, subject to applicable law.

State Privacy Rights

Depending on where you live, you may have the right to:

request access to the personal information we maintain about you

request correction of inaccurate personal information

request deletion of personal information, subject to exceptions

opt out of certain targeted advertising, sale, or sharing activities

receive information about the categories of personal information we collect, use, disclose, sell, or share

To submit a privacy rights request, please email hello@mybeovea.com with the subject line Privacy Request.

We may need to verify your identity before processing your request. We may also deny or limit a request where permitted by law.

Do Not Track

Some browsers offer a Do Not Track ("DNT") setting. Because there is not yet a consistent industry standard for how to interpret DNT signals, our Website may not respond to DNT browser signals in all cases.

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide the Services, complete transactions, maintain business and tax records, resolve disputes, enforce agreements, and comply with legal obligations.

Retention periods may vary depending on the type of information and the reason we collected it.

We use reasonable administrative, technical, and physical safeguards designed to protect personal information, including measures such as encryption in transit, access controls, and security monitoring where appropriate.

However, no method of transmission over the Internet or method of electronic storage is completely secure. As a result, we cannot guarantee absolute security.

From time to time, we may offer promotions, discounts, sweepstakes, newsletter sign-up offers, or similar programs that involve the collection of personal information.

Participation in these programs is voluntary. If you choose to participate, we may collect information such as your name, email address, purchase history, or other information relevant to the offer.

You may opt out or withdraw from certain promotional programs at any time by following the instructions in the offer or by contacting us at hello@mybeovea.com.

Our Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

If we learn that we have collected personal information from a child under 13 without appropriate authorization, we will take steps to delete that information as required by applicable law.

Our Services may contain links to third-party websites, platforms, or services that we do not own or control. We are not responsible for the privacy practices, content, or security of those third parties.

If you visit a third-party site, their privacy policy and terms will apply.

We may update this Privacy Policy from time to time. If we make changes, we will post the updated Privacy Policy on this page and revise the Last Updated date above.

Your continued use of the Services after any updates are posted constitutes your acknowledgment of the revised Privacy Policy.

If you have any questions about this Privacy Policy, or if you would like to exercise your privacy rights, please contact us at:

Email: hello@mybeovea.com