SHIPPING POLICY

 

1. SHIPPING RATES & TIME-FRAMES 


Australia:Air Express: 3-5 Business Days 


US/Canada:Air Express: 3-5 Business Days 


United Kingdom:Air Express: 3-5 Business Days 


Europe:Air Express: 5-7 Business Days 


International:Air Express: 7-10 Business Days 


*All shipping times exclude clearance/customs delays and any other delays caused in circumstances that are outside of our control. 


Please note that all shipping time frames are from the date of dispatch, not the date that your order is made. 


2. HANDLING


All orders will automatically come with tracked delivery. All orders will be dispatched from our warehouse within 2 business days. Automatically enabling tracked postage means that the package will be tracked from the time it leaves our warehouse until delivery. We are not responsible for delays, lost or damaged shipments or orders sent to incorrect, invalid addresses, or addresses with missing information. BEOVEA will help as much as possible to trace a missing parcel, however, if extra custom clearance or information is required it is the customer’s responsibility to follow up with the Local Custom and Shipping Agency. BEOVEA is not responsible for and does not offer refunds of shipping costs in the event of delayed shipping due to product availability.